The customer service here is fantastic! Every time I bring my car in I get a reasonable price for the repairs and sound advice. Instead of trying to “sell” me... read more on repairs they gave it to me straight that they would recommend trading the car in and were 100% correct. Then during my process of buying a new car they gave advice and even offered to look at any cars I was interested in purchasing. Highly highly recommend!

I have been a client of BG Auto for many years, and I would highly recommend their services for many reasons; they are extremely honest (if the diagnosis states a... read more certain part that might be covered under dealership warranty, they will tell you, etc.), reliable, very flexible with appointments, or if you call in "last minute," they will get you in, explain everything in details, fairly priced, and overall great quality service! Please don't hesitate to take your car in and Brian and Matt are awesome!

Quick and reasonable repair of a tire with a nail in it. Pleasant experience including: a comfortable waiting area, pleasant receptionist, and a mechanic who kept me informed. Very appreciative... read more of the excellent service! Thank you.

Highly recommended. Old school style service; prompt, reliable and honest. My favorite neighborhood auto shop. Matt will take good care of you.

Great work,great prices thanks Matt for all your help

Great experience. Went there recently to get an oil change/tire rotation/rear wiper replacement for my one year old vehicle and they were very honest and told me my next... read more big maintenance won't be until around 30k miles. Very impressed and they work fast. Will be doing my regular maintenance and repairs there. - Ray

This is one of the best Automotive places to come to, they are upfront and honest with their pricing and the time of service is extremely quick. Would recommend this... read more place 100% thank you Matt for your help

I'm a new customer to Buffalo Grove Auto Center after an emergency break down left me in need of quick, competent diagnosis of the problem and speedy repairs. My... read more car was towed in and the response of BG Auto Center exceeded all my expectations. The problem was quickly diagnosed, explained, and options were given. The repairs were made faster than expected, and the final costs were fair. I'll be going back next week to get a new set of tires. They've earned my business.

Great customer service and knowledgeable team. Thank you for repairing my car and in a timely manner!

Bryan and the team at BG auto were sensational. The pricing was incredibly fair, service was a 10 out of 10. I would highly recommend to anyone to... read more use Buffalo Grove Auto Center

Fantastic trustworthy professional service. I would certainly use them again and recommend them to friends and family for all car issues.

Great place….. honest and realistic

I went to Buffalo grove auto yesterday. Bryan took the time to help me with the issue I was having. He and his staff are very giid

My last review was four years ago, so I’m updating it to the current management of Brian, Barnett. Brian and his staff has been a reliable help for myself in... read more my 2 sons. For the past couple of years, they have work almost exclusively on all three of our cars. They are trustworthy and never try to charge me I took a third sons car in who is visiting from Texas, for squeaking brakes thinking the breaks needed to be replaced. After inspecting them, they said the brakes were fine and it’s probably because of the type of pads that were on the car that occasionally will squeak. They didn’t try to make me pay for new breaks. And we’ve had engines and transmissions replaced as well as other basic mechanical issues. I would recommend them. Allen Very friendly personable and outstanding staff mechanics. Costa and Regina the best.

Leaving school at 3:30 last Thursday, I discovered my car battery was dead. Within 2 hours, my car battery was replaced, my oil was changed, and my tire was fixed.... read more I will never go anywhere else for my car needs. Matt was kind, trustworthy, and helpful. I’m so appreciative!

Great place, fair prices, good work. Very helpful and friendly. Highly recommend

Bryan and Victor at Buffalo Grove Auto Center were absolutely amazing. Victor kept me updated on the progress of my vehicle and was extremely helpful in working with me and... read more my budget. Overall, exemplary service. I will definitely be going back to see Victor for all my auto repair needs.

My neighbor Dennis recommended this shop, I was happy i stopped in i met Victor excellent knowledge serviced my Colorado he was honest & conserned about condition... read more of my tires ? I will set appointment next month for tires & continue my vehicles in the future for service. 😁👍

This is the best auto repair business in Palatine/Arlington Hts/Buffalo Grove area. Very reasonable prices, professional quality work. Tom is very accommodating and on time for work. He repaired our... read more Acura Power window. He let me even order my own parts and was willing to show me the issues he had to overcome to complete the job. He also did a brake job from my honda Oddessy. Better warranty and lowest price! Way to go!

I have always been really impressed with Bryan, Matt and the rest of the crew at Buffalo Grove Auto Center. Have used them a number of times for multiple... read more cars/services and they have always been very straight forward. Really apreciate their honesty and they have saved me a lot of money vs. other recomendations. At this point, they are my go to auto repair shop.

I recently received an old car from a family member which needed new valve cover gaskets, belts, and a crankshaft seal. I've never been to Buffalo Grove Auto Center before... read more so this was my first experience. The staff was friendly, professional, and honest. They respected my time and my requests for what I wanted done to my car, as well as recommending the best course of action for keeping my old car running safely for as long as possible. When I first came in, I spoke with Victor who was a pleasure working with. He helped me figure out what my car needed and recommended parts which wouldn't break the bank as well as being high quality and long lasting. When I came in to pick up my car, Bryan showed me the work done on my car as well as other areas to address in the future. He was thorough in his explanation and honest with his recommendations. One of my best experiences working with mechanics by far. I look forward to doing business with Buffalo Grove Auto Center in the future because of their quality work, professionalism, and fair repair prices.

I wanted to add to my review. Every time I have come to the Buffalo Grove Auto Center and asked for Vic, Brian or Matt AKA Earl, they have been... read more so amazing, and so helpful. I will only be bringing my car here because I truly trust them!! First time customer and they provided amazing customer service! Bryan went above and beyond to make sure that my safety came before anything else! The kindness that Buffalo Grove Auto Center showed is worth noting and why I will continue to bring my car here in the future. I’m so grateful to have found them!!

I've been here a couple times and plan on coming back next time I need service. Shout out to Brian, Matt and Victor for taking care of me.

Quick and efficient

What a gem of a place, super friendly staff, and they had me in and out. Also extremely fair pricing. Thanks again for the great service.

They were kind and welcoming every time I went in and explained exactly what they ended up needing to fix. 100% will go to them again and would recommend their... read more services for anyone needing auto body work.

I have been using this shop for three and and a half years. Their work and their prices are excellent. They are my trusted partner for keeping my... read more vehicle in top shape (and they have worked on three). Matt knows what he is doing and takes the time to explain the process and why it was necessary/important.